Summary: We collect only what's necessary to deliver our services, we never sell your data, and you can request deletion at any time by emailing hello@rythymtechnologies.com.
1. Who We Are
Rythym Technologies ("we," "us," or "our") is a digital growth agency based in Hyderabad, Telangana, India. We provide custom website development, web and mobile app development, AI-powered WhatsApp automation (ChatGenie), and performance marketing services.
Contact: hello@rythymtechnologies.com | +91 80743 90658
2. Information We Collect
Information You Provide Directly
- Contact details — name, email address, phone number when you fill out a form, book a strategy call, or message us.
- Business information — company name, industry, project requirements shared during consultations.
- Payment information — processed securely through third-party payment processors (we do not store card details).
- Communications — messages sent via email, WhatsApp, or our website contact forms.
Information Collected Automatically
- Usage data — pages visited, time spent, referring URLs, browser type, device type, and IP address.
- Cookies — small files stored on your device to remember preferences and improve your experience (see Section 6).
Information from Third Parties
- Scheduling data from Calendly when you book a strategy call.
- Analytics data from Google Analytics about how visitors use our website.
- Lead data from Meta Ads / Google Ads when you interact with our advertising campaigns.
3. How We Use Your Information
- To respond to your enquiries and deliver the services you request.
- To schedule and conduct strategy calls and project meetings.
- To send project updates, invoices, and service-related communications.
- To send marketing communications (only with your consent — you may opt out at any time).
- To improve our website, services, and ChatGenie platform.
- To comply with legal obligations and resolve disputes.
- To protect against fraud, unauthorised access, and other security threats.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Contract — processing necessary to fulfil a contract or respond to your request.
- Legitimate interests — improving our services and preventing fraud.
- Consent — for marketing emails and optional cookies. You may withdraw consent at any time.
- Legal obligation — where required by applicable law.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in these circumstances:
- Service providers — trusted third parties (hosting, payment processing, analytics, email delivery) who process data on our behalf under strict data protection agreements.
- Business transfers — in connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality obligations.
- Legal requirements — when required by law, court order, or to protect the rights and safety of Rythym Technologies or others.
6. Cookies and Tracking Technologies
We use the following types of cookies:
- Essential cookies — required for the website to function correctly. Cannot be disabled.
- Analytics cookies — help us understand how visitors use the site (e.g., Google Analytics). You may opt out via your browser settings or Google's opt-out tool.
- Marketing cookies — used to deliver relevant advertisements (e.g., Meta Pixel). You can manage these via your browser or the relevant ad platform settings.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Specifically:
- Client project data — retained for the duration of the engagement plus 3 years.
- Marketing contact data — retained until you opt out or request deletion.
- Website analytics data — retained for 26 months (Google Analytics default).
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request that we correct inaccurate or incomplete data.
- Deletion — request that we delete your personal data ("right to be forgotten").
- Portability — request your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Restriction — request we restrict processing of your data in certain circumstances.
- Withdraw consent — withdraw previously given consent at any time.
To exercise any of these rights, email us at hello@rythymtechnologies.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Our primary operations are based in India. If you access our services from outside India, your data may be transferred to and processed in India. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
12. Third-Party Links
Our website may contain links to third-party websites (e.g., Calendly, WhatsApp, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
- Rythym Technologies
- Hyderabad, Telangana, India
- Email: hello@rythymtechnologies.com
- Phone: +91 80743 90658
- WhatsApp: Chat with us
Have a question about your data?
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